The role of outsourcing has been changed rapidly – from cost control tool to innovative added value source

Outsourcing has proven to be a viable tool in freeing human and administrative resources that can be better directed towards core business activities.

Letting outside specialists handle IT infrastructure, applications, and processes enables you to create an organization more capable of responding to changing market conditions. Making it work requires clear communication. It also requires a willingness to change. Reallocation of resources means new processes and new approaches that while unfamiliar, often have lasting benefit.

But you must proceed systematically. When developing an outsourcing relationship, you need to consider:

• Which systems and processes can be turned over to an outsourcer
• Creating communications channels for efficient implementation and support
• The best way to make use of available and newly freed resources
• How to make a clean transition to the new working partnership
• Refinement of partnership models for continued success

IDC's Outsourcing Roadshow CEE 2007 introduces you to experts that reveal how best to take advantage of outsourcing. We create a forum where industry professionals and end users discuss both the major stumbling blocks and essential components of productive outsourcing relationships. The roadshow will cover:

• The people factor: culture and chemistry in Outsourcing Relationship Management
• BPO - the path toward sustainable benefits
• Transformational Outsourcing - control costs and maintain business growth
• Smart Outsourcing contract – main factor to win-win result
• Service provider identification and selection

Using outsourcing to handle any combination of the above areas can save an organization considerable time and outlays that can be reinvested into core operations or other support areas. This makes the IDC Outsouring Roadhsow CEE 2007 ideally suited to:

• CIOs
• CEOs
• CTOs
• COOs
• IT managers
• IT directors
• Finance managers
• Purchasing managers
• Business development directors
• IT planners & strategists